Your safety and well-being is of the utmost importance to us at BMW Rider Training. Rest assured, we are closely monitoring the situation with COVID-19 (Coronavirus) and taking precautionary measures in line with the UK Government advice to make sure our students and staff are safe.
National Lockdown from 5th January 2021
As we are sure you are aware, the UK Government has announced a further national lockdown, commencing 5th January 2021.
The motorcycle training industry is governed by the DVSA (Driver and Vehicle Standards Agency) who conduct all tests. They have now confirmed that all training and testing (Theory & Practical) will cease during this lockdown period, in the same manner as the previous national lockdowns in 2020.
As such, our Training Centres across the country will be closed. We’re so sorry about this disruption to your training plans, but sadly this out of our control.
Our Customer Service teams will continue to work remotely, We remain fully contactable by telephone on 08000 131 282, via our message box here, or by email at BMW@WorldofBMW.com, (Mon-Fri, 09:00 to 17:30)
When will training resume?
With rising case numbers across the country, the UK Government has not yet confirmed a date when these virus-related restrictions will be lifted. Unfortunately, this means we're unable to say with certainty when we will be riding with you again.
We hope motorcycle training and testing will resume later this spring, on the basis that these stricter lockdown measures reduce virus case numbers, and the rapid roll-out of vaccinations begins to protect the most vulnerable members of our society.
I have a course booked, what happens now?
If you have an open booking with us, please keep an eye out for our update emails over the coming days, we have already begun reaching out to everyone affected.
Here’s what you need to know about the next steps:
- All bookings up to 26th February will be put on hold automatically.
- We'll review the situation each week.
- You will receive priority access to new dates, as soon as they are available. Of course, if you would prefer to cancel, we would be happy to provide a credit note for rebooking at your convenience or a refund in full - whichever is best for you.
- Rest assured, all future bookings’ funds are retained in a secure “client” account, so you can trust your course booking funds are protected in these uncertain times.
We understand that you will likely receive many COVID-19 update emails over the next few days. If you have a booking but have not yet heard from us, please do be sure to check your junk/spam folder. Of course, if you still don't have a notification, please get in touch here - we'd love to hear from you
We appreciate your patience during this difficult and frustrating time.
Ian & the BMW Rider Training team